Customer Ratings & Reviews for Taylor & Associates
A true family business! :)
Robert Taylor (yes he is related), a customer moving back to the area after many years., Cincinnati, OH
Great Service. Very quick and efficient. I had 8 homes to cover and Bill got it all done very fast. Very pleased with the service and will definitely use again and have/will recommend to others.
Butch W, customer since 2015, Eaton, OH
If I have any questions or concerns Bill and Karen are always able to answer and find the best way to handle the situation whether it be a simple question or a claim.
Matthew P, Customer since 2015, Eaton, OH
Always returned my calls and answered all of my questions.
Sandy N, customer Since 2017, Union, OH
Bill is great! He was very helpful and explained everything to us in terms we could understand! He went out of his way to find the best options to meet our specific needs! Thank you!
Bill L, new 2018, Lewisburg, OH
Quick response and friendly service.
Angie S, customer since 2017, Germantown, OH
You immediately helped me obtain the coverage I needed and did so with a personal and caring attitude. Thank you.
Jennifer H., customer since 2017, Farmersville, OH
You give advice on my needs and see that I get the best coverage for a decent price.
James L, customer since 2011, Lewisburg, OH
We like doing business with friends and family whenever possible. We felt at ease through the entire process, thank you.
Doyce R, a new customer, Eaton, OH
Great customer service!
Mike B, custmoer since 2005, Lewisburg, OH
You have been very helpful with the right amount of insurance. You have been available when needed. A nice friendly smile. Very willing to help.
Don M, customer since 1996, Farmersville, OH
Bill was very friendly and helpful. I am new to Ohio and he took the time to patiently answer my many questions to get the best coverage for my situation. He got me better coverage for less money than the "other guys".
Dane B, customer since 2017, Lewisburg, OH
When we've had claims you always get them taken care of right away. Then if we have a problem with the claim you handle it quickly.
You've also recommended cost saving insurance options to us without us having to prompt you for savings ideas.
Amanda J. Customer for over a decade, Lewisburg, OH
I have used Taylor and Associates for over a decade. Very helpful, professional people and customer service is great!
Tina S, customer for over a decade, West Alexandria, OH
Friendly, upfront, professional, informative and courteous.
Deborah B, customer since 2017, Ansonia, OH
When I was looking to change my insurance company, you guys found me the best deals to choose from & helped me make the best choice! You guys are awesome & always willing to help with any questions I may have! Thank you for everything you do!
Terri C, customer since 2016, Lewisburg, OH
I am currently in the process of purchasing a new home. Bill has been exceptionally helpful with the home insurance aspect of the process. With the outstanding service I have received on my truck, boat and motorcycle policy with Taylor & Associates, it is an obvious choice who my homeowners insurance will be with!
Justin P, customer since 2011, Englewood, OH
The associates at Taylor Insurance always respond quickly to any concerns or questions, they are very professional and are a pleasure to deal with.
Bob H, customer since 2004, Brookville, OH
I had a comprehensive claim recently that Bill & Karen were immediately on the job and took care of everything. They were very helpful and even went above the call of duty to make sure the claim was paid properly and timely. I appreciate their professionalism and personal attention to make this situation easier to process.
Boyd W, customer since 2015, Brookville, OH
They were quick to reply to our questions and willing to help us work through any issues that might come up.
Kris P, Customer Since 2012, Lewisburg, OH
They are very prompt at servicing my account.
Joel R, Customer since 2001, Lewisburg, OH
Consistent customer service which includes rates & communication.
David W, Customer Since 2001, Tipp City, OH
I was very comfortable with the service and answers I received along with the cost savings.
Diana W, customer since 2016, Lewisburg, OH
You are always there for us with great service and knowledgeable advice. Thank You!
Jason J, customer since 2004, Middletown, OH
I would recommend you guys to other folks. Great customer service. We like dealing with you guys.
Jared G, customer since 2014, New Lebanon, OH
Finding me insurance that fits our needs.
Paatricia H, customer since 2012, New Paris, OH
Great personal service!
Bob B, Customer Since 2011, Dayton, OH
TWO OF THE NICEST PEOPLE YOU CAN EVER MEET. THEIR CUSTOMER SERVICE SKILLS ARE PHENOMENAL. I HAVE BEEN IN THE CUSTOMER SERVICE BUSINESS FOR 30+ YEARS AND I TRULY APPRECIATE ALL OF KAREN'S AND BILL'S HELP WITH ANY OF MY CONCERNS OR QUESTIONS ABOUT MY POLICIES. THANK YOU
Debby M, Customer Since 2014, West Elkton, OH
Taylor & Associates has always provided excellent service. Quick responses to any questions I have also any adjustments to my policies(yes i have multiple with them!) Just recently Karen contacted me to let me know of a company that would provide a better rate and took care of the changes, with their online electronic signature adding a motorcycle and changing providers for a better rate was done without a trip to the office, with two kids and a crazy schedule that made a world of difference.
Justin P, Customer Since 2011, Huber Heights, OH
The thing you almost always hear, lower rates. Seriously you have always given good service,and advice going back to when I started with you at Bob's house.
Steve M, Customer Since 1986, Lewisburg, OH
Great & caring people!!!
anonymous, Customer Since 2015
You answer all my questions and you are very competitive, you call back in a timely manner - very professional.
Bob H, Customer Since 2004, Brookville, OH
Bill and his staff are very personable and take the time to answer questions fully. They assist in making changes to my accounts as they arise. Would and have recommended them to others.
Carolyn H, customer since 2015, Brookville, OH
I have purchase several Harley's over the years and Taylor and Associates have taken care of the paper work very quickly and correctly. Keep up the good work. I have recommended your office to several co-workers and riders.
V. K., customer since 2011, Brookville, OH
BILL, YOU HAVE ALWAYS BEEN THERE FOR US WHEN WE NEEDED YOU, IF JUST TO ANSWER A QUESTION OR CLAIM. WE HAVE BEEN WITH YOUR COMPANY FOR OVER 15YRS & DON'T PLAN ON CHANGING.
Ken B, customer since 2000, Lewisburg, OH
Very friendly, got my coverage within the same day and better coverage and less cost of what I had before...
Lore B, customer since 2016, Lewisburg, OH
I have had help from them in having the right insurance for my needs. Have been very helpful, polite, and caring for your concerns. Ready to help when you need them.
Don M, customer since 2000, Farmersville, OH
You are good people, with good service.
anonymous, customer since 2015
You're always there when I need you.
Jimmy H, customer since 2004, Lewisburg, OH
Very professional, very helpful and polite..
Daryl M, Customer Since 2015, Arcanum, OH
You got done what I needed done in a timely fashion.
Marilyn G, Customer Since 2011, Columbus, OH
Friendly and professional service and quick with providing quote.
Rodney W, Customer Since 2015, Englewood, OH
Bill, was very helpful with the insurance mess that I got into and I'm sure he will help me out again.
Ron B, Customer Since 2015, Eaton, OH
Great follow up from all at the agency!
Joel R, Customer Since 2011, Lewisburg, OH
We like the family atmosphere and the fact that Bill genuinely cares about finding the best insurance coverage for our needs at the best possible price. Thank you so much.
Ralph H, customer since 2004, New Lebanon, OH
Service is good!
Judi L, customer since 2005, Denver, CO
We have been using Taylor and Associates for a few years now with a small business we have. We have also recently moved residence and now have both house and car insurance with Taylor and Associates. Great people to work with and always available for any questions. Would recommend them to all my family and friends. Thank You for all your help and dedication!!
Amy R, customer since 2012, Eaton, OH
It was hard to believe after all the years I had been using another insurance provider, I would have to change my insurance. The Taylor Team made it an easy transition. Thank you and your team for all the help!
Craig D, customer since 2014, Verona, OH
An agent who takes care of things for you and is available.
Kathy D, customer since 2000, Lewisburg, OH
Service always fast and friendly. I was even notified that my premium was going to be higher with the carrier I had so you had checked for a new carrier with same coverage but lower premium. All without me having to call to ask you to check! Can't beat service like that.
Kathy W, customer since 2004, New Lebanon, OH
I enjoy the tidbits I get every now and then about how to save on insurance as well as the occasional checking in. I also enjoy how easy my rep makes everything when adding and subtracting coverage.
Nathan B, Customer Since 2011, Liberty Township, OH
If i have any questions or problems I can call and get the answer & get the problem fixed in a short period of time. the rates are reasonable too!
Roy O, Customer Since 2004, Lewisburg, OH
Just like the hometown service and quick response to any questions or concerns.
Michael J, Customer since 2008, Lewisburg, OH
You got us the insurance we needed, quickly.
Ronald M, Customer Since 2015, Arcanum, OH
It's a hometown business that's family owned. Agents are friendly and always there to help.
Kelly O, Customer since 2005, Lewisburg, OH
You are always very friendly, your quick at getting back with me. If you don't know the answer, you will quickly find it out!!!
J Shaffer, Customer since 2004, New Paris, OH
Personal service that is professional, knowledgeable, and friendly.
anonymous, customer since 2012, Brookville, OH
You have always answered any questions and held my hand and walked me thru it when I did not know what I was doing in regards to insurance. I truly appreciate all that you do. Thank you!
Deby M, Customer since 2014, Gratis, OH
We have always received excellent service from the Taylor & Associates staff. We would highly recommend this agency!
Robert B, customer since 2011, Springboro, OH
It seam to me that your always on top of every question and every issue and if you don't have an answer you check it out and respond very quickly ?
Being in construction, I've dealt with many different agents and insurance co. and have never found another that compares to you or Western Reserve.
Thank you for always having my back.
Steven G, Customer Since 2004, Greenville, OH
The service is friendly , helpful, and professional. You actually feel like family. I highly recommend talking to Bill and Karen to see what is available to you.
Customer Since 2004, Eldorado, OH
A timely response to all our questions and concerns, found the best rate for our needs and coverage. Thank you.
Matthew P., Customer Since 2015, Eaton, OH
You know who your customers are and you care who they are .
Christopher H., Customer Since 2006, Lewisburg, OH
Anytime I have needed an answer to a question or had to file a claim Taylor and associates solved my issues in a professional and timely manner. They are a great group of people.
Shirley J, Customer Since 2008, Englewood, OH
Willing to help find the best insurance for what you need at the best price. Always polite and friendly, willing to help, gets the answer to questions you may have.
Onna H, Customer Since 1995, Lewisburg, OH
Personal service. Quick responses.
Carolyn H, Customer Since 2015, Brookville, OH
Bill does a great job of helping me. I'm thankful for all of their hard work.
Doug D, customer since 2004, Lewisburg, OH
I have always received great help with any questions or problems. They keep the client records up to date. Great team working for the betterment of the clients.
Janet D, customer since 1999, Brookville, OH
Prompt in returning phone calls & answering questions.
Kristina F, customer since 2008, Englewood, OH
I have worked with Bill and Karen for years and anytime that I had an issue or questions I have received immediate attention in a kind and professional manner. We are neighbors and it is nice to know that I can count on them.
Lorraine G, customer since 2009, Lewisburg, OH
I have the right policy for our home, auto, camper & boat. Thank you very much!
Dan M, customer since, Eaton, OH 2012
Always willing to help. Always informative. Always a pleasure.
Amy N, customer since 2011, Brookville, OH
Always answers my questions and gets the job done very quick with no problems.
David F. customer since 2001, West Alexandria, OH
Taylor and Associates, I'm very happy with all the services your company provides. Will use you in the future for any of my insurance needs.
Loren H. customer since 2013, West Alexandria, OH
You guys are great, you go out of your way to find me the most affordable insurance and then walk me through all the discounts . Thanks!
Brian S. Customer Since 2009, South Lebanon, OH
Taylor and Associates have always went over and above for us. We have always received the best service , with a smile, than anyone could ask for. I would highly recommend them for your insurance needs.
Teresa D, customer since 2004, Eldorado, OH
Always responsive, professional, and friendly. We trust that you hold our best interest above your profit margin
Jason J, customer since 1995, Middletown, OH
Taylor and Associates has always went over and beyond anytime I have had a claim, need, or request.
Daniel D, customer since 2000, Brookville, OH
We are very pleased with the customer service we receive from Taylor and Associates. Response to our requests for insurance certificates are always prompt. Bill and his team are knowledgeable and able to secure the amount of insurance and quality of insurance needed for our company.
Jeanine R, customer since 2009, Dayton, OH
Great, fast, friendly service. Always looking out for the best policy to meet our needs. They treat us like family - that's why we've been customers for 15 years, even after moving from the area.
Jason J, Customer since 2000, Middletown, OH
We always receive fast and courteous service from Taylor & Associates. A recent claim was resolved in a very quick, efficient manner. We highly recommend Taylor & Associates for their professional service!
Bob B, customer since 2011, Dayton, OH
Helped us find the right insurance coverage for our home and cars.
Patricia H, customer since 2012, New Paris, OH
Friendly , very helpful getting our home and auto insurance switched from our old provider. Rates are very reasonable.
John F, customer since 2014, West Alexandria, OH
Always willing to work with you and never leaves you in the dark. A very kind and thoughtful business.
Jordan P, customer since 2014, Lewisburg, OH
Very nice and polite customer service. Have always solved any problems. Great family owned business.
Amanda L, customer Since 2013, Lewisburg, OH
You were quick in responding to me when I asked for a quote on insurance & you didn't try to push it on me. You have always greeted me with a smile.
Richard S, customer since 2013, Lewisburg, OH
Bill and Karen are very polite and are quick to respond to questions. I feel that they give very honest answers to sometimes tough questions. We have been customers of theirs for a number of years, because integrity means a lot to us.
Albert & Kim R, customers since 2010, Englewood, OH
You always try to get us with the carrier that has the most to offer at the lowest price.
Bryan F, customer since 2001, Dayton, OH
I have been with Taylor and Associates for over 20 years and they have always been right there when I've needed them.
Alecia R, customer since 1994, Verona, OH
Taylor and Associates takes care of everything that I need. It's like having two insurance companies but paying for one. I've been with Taylor and Associates for 16 years.
Zach R, customer since 1999, New Lebanon, OH
Easy group to work with. Timely responses and easy to contact. They were able to reduce total monthly insurance burden. However that did not mean a reduction in coverage.
Rob R, customer since 2014, Eaton, OH
We greatly appreciate the fact that you took immediate action to help us get a better rate and coverage than the company we had supported for 46 years. You were friendly, professional, and gave us the results we were looking for.
anonymous, customer since 2014, Lewisburg, OH
Taylor & Associates
received a rating of 4.9
out of 5
based on 92
reviews on IWantInsurance.com.